If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 14 working days of receipt. We will issue a full refund on receipt (Delivery cost Excluded) or exchange the item for a different one your choice.
You have 14 days from receipt of the item to return it to us.
The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility unless the item is faulty or you have received an incorrect order please email us at email@example.com and we will arrange pick up.
The parcel can take up to 10 days to be returned to our warehouse, unless sent via special delivery please be patient.
We will process your return within 48hrs of receiving your parcel.
Please allow 14 working days for refund to show on your bank statement.
Before you send back your return please ensure the following:
Please note that in the interests of hygiene, items such as – Underwear, Lingerie, Stockings, Socks belt, etc. will not be exchanged or refunded.
In all cases, the items returned must be in their original condition, which includes any packaging and price tag. and must not
be worn/used. There must be no trace of perfume, smoke or any other odor.
All goods will be inspected on return.
The goods are your responsibility until they reach our Warehouse. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error.
Please ensure you include order form in package so we can trace your order.
We recommend you use a postal service that insures you for the value of the goods you are returning. Please send your returns to:- MONDO Unit 74 ILAC Shopping Centre Dublin 1 Ireland